Contact
Questions about an order, a name, or anything else.
Email hello@jutetotebags.com. It is read by a person rather than a queue.
Before you write about an order
Put the order number in the subject line. It is in your confirmation email.
What we can help with
- Where an order is, or a spelling to check before it is printed.
- A bag that arrived damaged or with the wrong name. Send a photograph and we will replace it.
- Whether a long name fits, or which lettering suits it. Each bag's page shows the name on the bag as you type it.
Privacy
What happens to an email you send us is on the privacy page.