Frequently Asked Questions

A natural jute tote bag, 15.75 inches wide, 14 inches tall and 7.8 inches deep, with cream piping and two 17 inch cream handles. The name and the role are printed on the front, about 10.5 inches square at most.

Three, each pairing a large line with a smaller one beneath it:

• Block: tall, narrow capitals for the large line, with the smaller in a looped hand.
• Script: a bold, joined hand for the large line, with the smaller in spaced capitals.
• Serif: a heavy book face for the large line, with the smaller in spaced capitals.

Your choice of three dark inks that read clearly on the natural jute: black, green or navy. Pick one on the bag's page and the preview redraws in it.

Up to 14 characters: letters, plus a space, hyphen or apostrophe between them. Mary-Kate, O'Brien and Ms Davis all fit. A longer name is set a little smaller so it stays inside the print area.

Yes. The family bags given by children, from Aunt to Nana, print the word large with up to six names beneath it. Type them with a comma between each. If they will not fit on one line at a readable size they go on two, and if they still will not fit the page says so before you can add the bag.

No. The bags for teachers, coaches, librarians and the rest of the school staff print Best before the role, and the page lets you choose the role on its own instead.

Yes, on any wedding party bag. It is optional, and prints small beneath the role. Once you pick the date, the page offers it as 06.12.2027, 06.12.27, 06/12/2027, Jun 12, 2027 or June 12, 2027, or in a format you write yourself, such as Saturday, June 12, 2027.

A nurse bag prints a heart, the name, and one of these, chosen on the page:

• BSN
• CNA
• CNM
• LPN
• Midwife
• NP
• RN
• School Nurse

Yes. Type the first name and add it to your basket, then type the next. Each name is its own bag, and the whole order ships together.

The picture is a preview. Jute is a coarse, natural weave, so the print takes on its texture and every bag differs slightly in shade, and a screen shows color with light. Expect it close rather than identical.

Returns and refunds

Expect your bags 5 to 12 business days after you order them.

Shipping in full

$4.99 flat per order, however many bags you buy.

The United States only.

Email us within 30 days of delivery with a photograph and we will replace it. You do not have to send it back first.

Returns and refunds

We do not accept returns for a change of mind. Damaged, faulty or wrong items are covered on the returns page.

Spot clean with a damp cloth and let it dry in the air. Jute does not like the washing machine or a long soak, which loosen the weave and fade the print.